Let Us Discuss Your Fire Protection Requirements
Contact Us
Whether you have a new project requiring fire protection design, an existing building needing compliance assessment, or simply a question that needs an expert answer, we are here to help.
Get in Touch
When you contact Adsero, you deal directly with qualified engineers. There are no call centres, no junior staff screening enquiries, and no delays in getting the expertise you need.
Response Times
We aim to respond to all enquiries within one business day. For genuinely urgent matters, please indicate the urgency in your initial contact.
Professional Standards
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RPEQ Registration
Registered Professional Engineer of Queensland with the Board of Professional Engineers
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Professional Mechanical Engineer
Qualified engineering professionals with mechanical engineering expertise
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Professional Indemnity Insurance
Current professional indemnity insurance coverage for engineering services
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Confidentiality
All client information is treated as confidential and not disclosed without consent
Send Us a Message
Fill out the form below and we will get back to you within one business day.
Service Areas
Adsero provides fire protection engineering services across South East Queensland. For projects outside these areas, please contact us to discuss.
Brisbane
Gold Coast
Sunshine Coast
Ipswich
Toowoomba
What Happens Next
Initial Response
We will acknowledge your enquiry and ask any clarifying questions needed to understand your requirements. For straightforward matters, we may be able to provide initial guidance immediately.
Scope Discussion
For project work, we will discuss your requirements in more detail, either by phone or in a meeting. We want to understand your objectives, constraints, and expectations.
Fee Proposal
Based on our discussion, we will prepare a clear proposal outlining scope, deliverables, timeline, and fees within three business days.
Engagement
If you wish to proceed, we will confirm engagement and commence work. We keep you informed of progress throughout and remain accessible for questions.
Frequently Asked Questions
Do you provide free quotes?
We provide fee proposals based on understanding your specific requirements. A brief initial discussion is always without charge. For matters requiring review of documentation or site attendance before we can provide a meaningful fee proposal, we may propose a paid preliminary assessment.
Can you attend site meetings?
Yes, we regularly attend site meetings, project meetings, and authority meetings across our service area. Site attendance is typically charged on a time basis plus travel.
What is your typical turnaround time?
Turnaround depends on project complexity and scope. Simple consultations may be completed in days. Detailed fire protection designs typically take two to four weeks depending on project size and design stage.
Do you work with builders directly?
Yes, we work with builders, contractors, developers, and owners. The engagement structure depends on project arrangements. We can engage directly with any party who requires fire protection engineering services.
Can you help with an authority notice?
Yes, we regularly assist clients responding to fire authority notices and requirements. We can help clarify requirements, develop response strategies, prepare remediation designs, or liaise with authorities on your behalf.